Key Delivery Experience was the Best!

Last week I closed a transaction on a home for my clients. Generally, once I have “FUNDED” the loan and informed the buyer that we have gone on record I am done. I get to send a Thank you card but the last time that I have seen the client was at the signing. The signing is a time to get the paperwork done and laugh a little but generally it is still stressful because you are almost done. There is still the whole funding process to go through. This could take a few days and there is still a remote possibility that it does not happen.

This time was different. Once we had funded and recorded the transaction I received a call from the Realtor, James Herron, and he said, “Hey I am meeting our clients at the property at 1pm and I have some Champagne. I am going there to deliver the keys. Do you want to meet us there? This was the first time that I was invited to join a Realtor to drop off the keys. This was my very first experience of the key delivery. IT WAS AMAZING. Not only did we toast to the completion of the deal, the clients showed me around the house and explained all the plans they had. The EXCITEMENT on their faces was irreplaceable. I really enjoyed being part of the Key delivery. It is obviously  the most gratifying part if the transaction.

I am thankful for my clients and James for allowing me to share in the moment. This is something that I would like to be part of moving forward. The joy on the clients face when they get the keys is a look that is better than any other time of the transaction. Thank you all so much.

Matt Freeman